Glossary of terms
Bandwidth / Transfer /
Any outbound traffic from your web site is considered data transfer.
FTP uploads do not count as data transfer. Each time a html file,
graphic file or any other element on your web page is loaded,
data transfer is generated. Please Read our Service Level Agreement regarding bandwidth.
Disk storage refers to the amount of server disk
storage your account is allocated. This space is used to store your
html files, graphics, audio/video files and all other files that
make up your web site. Your POP3 emails are not stored in this
space. You are allotted an extra 20 MB of space for your mail spool.
Should you require additional space for your content you will need
to upgrade your account to the next shared package.
Every shared hosting account can be changed to a
static IP address. This means that you can change your account to
have its own unique set of numbers (xxx.xxx.xxx.xxx) specifically
assigned to your web space. With the advanced control panel that in computers uses static ips are only necessary for ssl support. Log
into your control panel and change it at anytime.
for Secure Socket Layer and is the most commonly used method of
encrypting and exchanging data securely on the net. This when you
see "https://yourdomain.com" vs. "http://yourdomain.com". This is
also noted by the small lock symbol in your browser status bar when
connecting to a secure site. For SSL you require a static IP address
as well as a SSL Certificate. We can purchase and install a
certificate for your domain from www.instantssl.com for a low fee of
99$ CDN per year.
account will be setup within 15 minutes of placing your order
online. This service is available 24 hours a day 7 days
Need a free, custom site design? Use our Site Studio
software to make a custom web site. There are over 50 built in
templates upload your own graphics and you can have a site built in
minutes. Try it today!
Each of our shared hosting packages comes with
unlimited POP3 email accounts in addition to email forwards and
aliases. You have the option to retrieve email directly from POP3
mailboxes on the mail server using an email program such as Eudora,
Outlook or Outlook Express. You may also access your mail through
the web interface.
Email Aliases /
Using Email Aliases or forwarders gives you the
ability to receive any email at *@youractualdomain.com. Specific
email addresses that you want to forward out of your domain to
another email account can be accomplished through MonsterControls or
by editing your .redirect file within your /home directory. For
example you may want to forward all email addressed to
firstname.lastname@example.org to an AOL account such as Bob232@aol.com
or another POP3 account on your domain email@example.com. The
best part about using aliases or forwards is that the person
emailing you never knows the mail is being redirected.
An autoresponder is a pre-determined message
with information you want automatically sent to anyone who emails a
designated email address/mailbox at your domain.
PGP is a program
that adds privacy to your electronic mail that you send through our
network. It encrypts your mail so that nobody but the intended
person can read it. When encrypted, the message looks like a
meaningless jumble of random characters. PGP has proven itself quite
capable of resisting even the most sophisticated forms of analysis
aimed at reading the encrypted text.
can create multiple mail lists based on your customer's interests.
You provide customers an email address they can send an email to and
be added to your personalized mailing list. As soon as customers
sign on they are sent a friendly welcome message. This is a great
way to cost effectively communicate with your customers through
monthly newsletters, sales updates or just a friendly hello. Each
list can hold 1000 names and a 75kb message can be emailed to all
the lists you create.
We guarantee that 99.9% of the time that your web
site will be accessible via IP address to the world. The IP address
is the numerical value equivalent to www.youractualdomain.com. If
your web site is not online 99.9% of the time we will refund the
percentage of your monthly hosting fees equal to the
30 Day Money Back
If for any reason you are not completely satisfied
with in computers's services we will gladly refund all monthly fees
you have paid if you cancel within the first 30 days of
View your past and current invoices, payments,
account history and services online 24 hours a day.
Built right into your control panel is instant access
to our technical support staff 24 hours a day 7 days a week. Anytime
you have questions or need help just click on support center and
submit a trouble ticket to our staff.
You may also submit
trouble tickets via email to firstname.lastname@example.org,
or via the trouble ticket form on this
SSH - Secure Shell
industry standard for encrypting terminal connections and file
transfer over the Internet. Additional indentification proof is
required for SSH access.
osCommerce shopping cart is a feature packed online shopping cart
that allows store owners to setup, run, and maintain their online
stores with minimum effort and with no costs
Server Side Includes
Lets you embed CGI scripts into your web pages. The
scripts will execute automatically when the web page is
Protect directories within your web site so that only
approved username and password combinations gain access.
cross-platform, HTML embedded scripting language.
The Microsoft FrontPage 2002 web site creation and
management tool gives users everything you need to easily create and
manage great web sites. You are required to own and install the
FrontPage 98 or 2000 software and on your home system.
Web Based Control
Through our partnership with HSPHERE your
control panels allows you to perform all aspects of your web site
administration. You can add/edit your email redirects and forwards,
setup and manage your mailing lists and autoresponders, password
protect directories and manage the username/password combinations,
download your raw access-logs, manage your site with Site Manager
(create, edit and upload files to your web space). You can also
change read, write or executable permissions on any of the files or
directory in your web site, create MS SQL, mySQL databases,
configure DSN's plus much more.
A database is
a structured collection of data. It may be anything from a simple
shopping list to a picture gallery or the vast amounts of
information in a corporate network. To add, access and process data
stored in a computer database, you need a database management system
such as mySQL. Since computers are very good at handling large
amounts of data, database management plays a central role in
computing, as stand-alone utilities or as parts of other
Wireless Application Protocol
Allow your clients and potential customers to
view your web site on cellular phones, pages and other wireless
devices with Internet access.
setup with special permissions to auto-execute user-defined scripts.
CGI is used to accomplish tasks which are not supported by basic
HTML such as a hit counter or guest book. You may use this directory
to execute any cgi-script you write or ones that are already
pre-written for you. The directory is specially designed for scripts
that end in *.pl as scripts that end in .cgi will execute from any
directory within your web space.
in computers provides you with a listing of the
most popular and easy to use free Open Source web applications
available on the market today. We can help install these for you for
a small fee, or you may install them yourself at no charge.
Adds the ability for serving multiple content types
such as midi files, special audio formats and others.
perl 5.6.0, C, C++, , Python
1.5.2 and Python 2.1.1 &
Various types of scripting
languages / shells that are installed on all in computers
By placing a file in your main directory called
missing.html, you will be able to provide a customized page to any
viewer that requests a file with their browser that does not exist
on your domain.
Lets you view real-time statistics on how many MB of
disk storage your web site is utilizing. Also breaks down usage to
file, directory or entire web site.
Lets you view real-time statistics on how many GB of
bandwidth your web site is utilizing. Will also show you projections
for the week and month.
Protocol or the method used to "upload" your web site files to
storage space on our network. You have unlimited access to your
domain via FTP 24 hours a day to setup, change and manipulate your
web site. in computers's network is compatible with any FTP client
you choose to use.
Capability of setting up a public area where anonymous
users can upload and download files from your web server.
Not only can you
host your main domain but now host additional domains within your
account as well. These domains will have the same features like
email, cgi-bin, ability to run scripts, databases, and manage all
your domains in your control panel. Each plan provides for free
extra domain hosting according to the plan you choose add additional
domains for only $2.00 a month.
The parked domain
feature allows you to register a domain that is hosted elsewhere.
This creates a DNS zone that will map user's domain to the IP of the
external server where the site is hosted.
You can create
unlimited subdomains to your domain. A subdomain is a lower level
domain. Domains and subdomains have equal functional capabilities,
including web site management, e-mail service, FTP, etc. For
example, if your domain name is mydomain.com, entering mysubdomain
will make your full subdomain name look like
Domain alias is an extra
domain name that points to a 'primary' domain. For example, the
owner of the domain company.com can register another domain name,
e.g. company.net and have it point to the location of company.com.
This means that every Internet user who goes to company.net will
land in company.com.
We do daily backups of your sites data and your email
spool file. In the event you lose or corrupt any of your data you
may request a restore from our technical support
Site List Search
Within your control panel you can automatically list
your site with the top search engines by your sites keywords, title
and meta tags.
These are the text logs showing every hit to your site
and what the user downloaded, accessed or viewed. For statistical
analysis you can download these to compile on your local machine in
programs like MediaHouse LiveStats or other site analysis
This is an extended logging feature that
documents where each visitor to your site came from. You will know
if they found you through a search engine or a web site link. It
will show you the search engines users queried and what keywords or
sentences they typed in to find your web site. This is invaluable
information when trying to determine if marketing campaigns are
This is a
very powerful tool for graphically tracking visitors to your site.
It provides you statistics on how long visitors stay at your site,
what pages they visited and the order in which they were visited. It
also provides the most popular entry/exit pages, what browsers your
visitors use, which countries your site is most popular in and with
referrer logs activated it will graphically capture how the user
found your web site.
Hardware and Network
Each shared server is Dual Pentium IV-2GHZ with 1GB
of RAM. Our servers are custom built to our needs and spare parts
are kept in inventory in case of hardware failure. We keep 10
pre-built machines in inventory at all times ensuring that if the
entire server fails we can swap the hard disk into another server
and have it back online within 30 minutes.
Each of our shared servers runs a custom version of
Red Hat Linux with Apache Web Server 1.3.23.
Your web site will be hosted within a primary
data center - This site is fully redundant from the power,
air-conditioning and fiber connectivity. TDC-01 has 5 T3 connections
to the Internet, each capable of handing 45Mbits of traffic, 2 OC-3
connnections each capable of 155Mbits, and 2 OC-12 connections each
capable of 655Mbits of traffic.